You can set whether you want your child to send you a panic alert or hug message from the watch. Simply click the watch user's settings on the dashboard.
Once you get to the settings menu, scroll down to the bottom and select where you'd like to receive a panic alert or hug message from your child's watch. You can also disable this option from here.
A panic alert or hug message can be sent from the watch to the app by your child pressing on the bottom half of the watch screen with their thumb and holding for 3-4 seconds. Once they release their finger from the screen, the watch will vibrate and the screen will read “SENT”.
Depending on whether you are set up to receive a Panic Alert or HUG message, you will receive one of the following notification messages on your app within 30 seconds.